This policy explains what information All Pro Plumbing LLC collects through allproplumbingllc.com, how we use it, and the choices you have. We keep it short because our practices are simple: we collect what we need to schedule and perform plumbing work, and nothing else.
Information we collect
Information you give us. When you submit our estimate or contact form, we collect your name, phone number, email address, the service you selected, and anything you write in the message field. When you call us, we collect the information you provide over the phone, including your service address.
Information collected automatically. Like most websites, our host may log standard technical data such as IP address, browser type, pages visited and referring page. This is used for security and to understand which pages are useful.
We do not knowingly collect information from anyone under 13, and we do not ask for Social Security numbers, financial account numbers or other sensitive identifiers through this website.
How we use your information
- To respond to your request and schedule service.
- To provide a written estimate and perform the work you approve.
- To contact you about your job — confirming appointments, letting you know a plumber is on the way, and following up afterward.
- To keep records required for permits, inspections and warranty claims.
- To improve this website and the information on it.
How we share information
We do not sell your personal information, and we do not share it for anyone else's marketing. We share information only in these situations:
- Service providers. Companies that help us operate — such as our website host, form processor, scheduling software and payment processor — acting on our instructions.
- Permits and inspections. Where a job requires a permit, the relevant building department receives the information the permit requires.
- Legal requirements. Where we are required by law, subpoena or a valid legal process, or where necessary to protect rights and safety.
Text messages and calls
When you check the consent box on our form or give us your number, you agree that we may contact you by phone, text or email about your service request. Message and data rates may apply. You can opt out of texts at any time by replying STOP, or ask us to stop calling by telling us directly.
Cookies
This site uses only what is necessary for the pages to function and load quickly. If we add analytics in the future, this policy will be updated to say so before it happens.
Data retention and security
We keep service records for as long as needed to support warranties, permits and our own business records, and we use reasonable administrative and technical safeguards to protect them. No method of transmission over the internet is completely secure, so please do not send sensitive information such as payment card details through the contact form.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Contact us using the details below and we will respond within a reasonable time.
Third-party links
This site links to Google Maps and to the Virginia Department of Professional and Occupational Regulation license lookup. Those services have their own privacy policies and we are not responsible for their practices.
Changes to this policy
If we change this policy we will update the date at the top of this page. Material changes will be described here rather than made quietly.
Contact us
All Pro Plumbing LLC
1101 Potomac Ave Ste C
Fredericksburg, VA 22405
+1 (207) 419-2600
service@allproplumbingllc.com